Chronic Care Management Services

Unify CCM has the technology and staff to help you improve the quality of care and patient engagement
while getting reimbursed through CMS’ value-based program.

What CCM does for the Physician:

  • Physician practices get reimbursed for providing ongoing care to Medicare patients with chronic conditions.
  • Helps providers proactively manage patient health rather than only treating disease and illness.
  • Brings a systematic approach to defining and managing a patient’s Care Plan.
  • Organizes care coordination under one provider.

What CCM does for the Patient:

  • Provides patients with a care coordinator that closely monitors their health.
  • Helps patients better understand their Care Plan.
  • Offers added care for free for most patients.

Code 99490 Requirements

CMS established the Code 99490 in 2015 to reimburse for non-face-to-face care of patients with two (2) or more chronic care conditions. To receive reimbursement for CCM, practices must do the following:

  • Contact eligible patients monthly
  • Perform a minimum of 20-minutes of non-face-to-face care
  • Establish, implement, revise or monitor a comprehensive care plan

What’s entailed in accomplishing CCM?

  • Structured Data Recording – all data must be recorded in a Meaningful Use 1 or II certified HER
  • Care Plan – accessible and sharable electronically with patient where appropriate
  • 24/7 Access to Care – Continuity of care with designated care team member and enhanced communication opportunities.
  • Manage Care – Systematic and documented patient contact, medication reconciliation and care coordination.

Chronic Care Management Resources from

  • Chronic Care Management Services.
    The Centers for Medicare & Medicaid Services (CMS) recognizes Chronic Care Management (CCM) as a critical component of primary care that contributes to better health and care for individuals. (PDF)